Q. Will I be an independent reseller or must I use OnlinePresence.com
name or logo on my site?
A. You will be your own hosting company, independent of
OnlinePresence.com. We do not require that you put our name or logo
on your web site. We even make it so that your customers are unable
to figure out if you are running a hosting system provided by
OnlinePresence.com. We provide you with name servers that do not
associate with OnlinePresence.com and never contact your customers.
You run your own company, your own billing system and provide support to
your customers, while we support you at the back end.
Q. How do I run my own hosting company? How my customers access
their domain control panel?
A. As a Master Reseller, we give you a special account and access to
our 'Reseller Manager' area. You can use this control panel to view
your customers, transfer domains, log into your customers account to help
them with support issues, etc.
In addition, we provide you IP based links to our hosting system, which
you can implement on your site. When implemented, your customers
come to your site to access and manage their hosting account via. domain
control panel or Hosting Manager.
Q. Can my customers find out if I am running a hosting system
provided by online presence?
A. We keep our identity hidden and never contact your customers.
Even if your customers run domain or DNS traces on sites hosted on
our system they would not find us. To start with, we give you
generic name servers that are not associated with us. You can also
get your own name servers for an extra charge.
Q. How many hosting domains do I need to sell to qualify for your
Master Reseller prices mentioned above?
A. NONE. As a Master Reseller you qualify for the above prices from the
very first domain you set up on your system.
Q. How long it takes to get started?
A. After you sign up, it takes about
24 hours to set you up and running and assign you IP addresses (for name
servers). However, when you request Virtual
Name Servers it takes a little longer since your domain name has to be
setup as a host name with your domain registrar and it may take an additional 24-48 hours.
Q. Can my customers come to my site and open up a web site?
A. Your customers can come to your web site and request a
hosting account. Once you verify their contact detail and other
information, you set them up a hosting account. Your customers can
then log in and open up web sites on their own. Our system is
completely automated, it will notify you when a new domain is setup up on
your reseller system.
Q. Is it all this simple? I don't believe it. Are you
sure there are no traps? like other hosting companies which offer low
teaser prices but when you go in detail you find same old marketers at
work.
A. Our reseller system is simple and honest. All of our costs are
mentioned upfront and there are no hidden costs.
Q. What are your billing policies?
A. Pls. visit our service agreement page.
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